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  • SpaLyfe Policies
    * SpaLyfe offers no Refunds on any & all service(s) including Packages or Single Items * Services or Gift Certificates, or SpaClub services- however, we will exchange service for services. * Retail Products have 30-days for refunds or exchanges * Hydrafacials are not allowed for exchanges due to Supply Chain issues. Expiration on Packages * Packages less than Six Services Expire After Six Months. Late, No Show and Cancellation Policy * No show's will charged a $50 * Late Client's / Patients have 10 mins after the appointment time after they considered a No Show. * Late Cancellation Client's/ Patients have 12 hours prior to an appointment to cancel their appointment(s) via Schedulicity or via email: Subject Line : ( Appointment Cancellation) must have name(s) dates and appointment start times. * Late Cancellations will be charged $50. * Children, Teenager's under 18 years of age must be accompanied by a Parent or Guardian during the service and sign a date a consent for services. * Children under 10 year of age are not allowed in the Spa unless they are with Parent whom isn't having a service. *All and any Laser and Eye Lash Extension appointments require a Credit Card On file, client's / patients SpaLyfe's Massages are Professional Massage Only.
  • What can I expect from a massage?
    You can expect to have your massage in a safe, nurturing environment. You can expect to feel peaceful, totally relaxed and calm afterward. You can expect to be listened to – you are the one who knows your body. I cannot "fix" you since you are not broken. I can assist your body in finding its way to optimal health through stress-relief and relaxation. I view my clients as the whole and hold that vision for them.
  • What happens during a session?
    You'll start the session by filling out some confidential paperwork, and we will discuss your goals, even if it is just to relax and de-stress. You will then be left alone in the massage room to undress to your level of comfort. You'll get on the massage table, where you will cover yourself up with the sheet and blankets. I don't enter the room until you tell me that you are ready. There is music playing in the background unless you prefer silence. When the massage is done, I leave the room for you to re-dress in private.
  • Is there anything I need to do to prepare for my session?
    It helps to be well hydrated, so be sure to drink plenty of fluids the day before and day of your massage. If you are coming in for a facial massage, please have any make-up removed prior.
  • How much water should I drink?
    The best way to tell if you are drinking enough is to check your urine. If it is clear and odor-free, you are drinking enough. If it has a strong odor and color, then you probably will want to increase the amount you drink, unless you are on water restriction for medical reasons.
  • Is it OK to talk during my session?
    That is totally up to you. I will occasionally ask a few questions, pertaining to your comfort level, and how you are feeling. I have learned that some people relax by talking while others prefer to have their massage in silence. It's your massage – you get to decide if you want to talk to not. Often times, people will start out talking, then "drift away" as the massage proceeds. Whatever helps you to relax the most is best.
  • How often should I get a massage?
    That really depends on what your goals are, and your budget. I recommend getting a massage at least once a month, as the effects are cumulative. A few of my clients come in once a week, most of them come in every other week, some every 3 weeks, and some once a month. All of them recognize the importance of self-care and the health benefits that they enjoy from receiving massage on a regular basis.
  • Should I refer my friends and family?
    Yes, referrals are an important part of our business. We appreciate the trust you put in us and promise to take care of your friends and family as well as we take care of you.
  • Does Spalyfe accept HSA and FSA?
    Yes! We have recently updated our MCC Code with Square Merchant processing. Due these changes we can now accept HSA and FSA payments.
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